Zelus Fitness®
Delete your account
This page explains how to delete your Zelus Fitness account and the data linked to it. The Zelus Fitness app is operated by Zelus Fitness Pty Ltd (developer name on Google Play: Elizabeth Soulos).
Effective 21 September 2026
How to request deletion
- If you have a paid membership, cancel it first: open the app, go to Membership and tap Manage membership.
- Email hello@zelusfitness.com.au from the email address you use to sign in, with the subject "Delete my Zelus account".
- We will confirm your request and delete your account within 30 days, then email you once it is done.
What is deleted
Your account and sign-in details, name, profile, training and workout logs, meals and nutrition entries, cycle, wellness, sleep, steps and water records, progress photos, notes, achievements and any photos you chose to share with your trainer.
What is kept
Payment and invoice records for memberships are kept by us and our payment provider (Stripe) for up to 7 years, because Australian tax law requires it. They do not include your health or fitness information. Backups containing deleted data are overwritten within 30 days.
Deleting only some data
You can delete individual entries and photos inside the app at any time, or email us to ask for specific data to be removed without closing your account.